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Refunds and Exchanges

We are happy to refund or exchange if you are unhappy with your purchase. We have to charge return shipping costs to enable us to keep our product costs low. 

Items must be returned unused. The customer is responsible for payment of returning items. For exchange we charge a flat rate $8 shipping charge.

For refund, please return to PO BOX 928, Bribie Island, QLD, 4507 within 28 days of delivery. Please include a note inside so staff know what to do with return items. We only refund costs of goods, we do not refund shipping/handling charge. Customer is responsible for return shipping costs.

For exchange, please return to PO BOX 928, Bribie Island, QLD 4507 within 28 days of delivery. Please include a note inside so staff know what to do with return items. Please include your details, and clear instructions on what items you would like to exchange for. If for any reason the chosen designs are no longer available once we recieved your returned goods, a staff member will contact you to discuss options. We will invoice you for return shipping costs once items are recieved by us. Once payment is made we will return exchanged items. Customer is responsible for return shipping costs. 

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